By placing an order with us, you agree to the following terms:

Customization : All letters are made-to-order based on the information you provide. Please ensure your details are accurate before submission.

Delivery : We are not responsible for delays caused by third-party couriers.

Content Approval: Once a draft is shared (if applicable), final approval is required. No further changes can be made after approval.

Intellectual Property: We reserve the right to anonymize and showcase parts of the letter as portfolio pieces unless the customer explicitly opts out.

Right to Refuse: We reserve the right to refuse requests that involve inappropriate, harmful, or offensive content.